Last updated: 07-02-2026 This Privacy Policy explains how Genxsoftinfotech (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you visit our website https://genxsoftinfotech.com (“Website”) and/or use our software products and services (collectively, the “Services”).

By accessing or using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Applicability of This Policy This Privacy Policy applies to: Visitors of our Website Customers and prospective customers using or evaluating our Services Individuals contacting us via email, phone, web forms, or other channels This Policy is prepared in line with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable regulations. If we serve customers in the European Union, we also aim to align with key principles of the General Data Protection Regulation (GDPR). 2. Information We Collect We may collect the following categories of information: 2.1 Personal Information “Personal information” means information that can identify you directly or indirectly, such as: Name Email address Phone number Company name and designation Postal address or business location Login credentials (if applicable for our portals/applications) 2.2 Sensitive Personal Data or Information (SPDI) In general, we do not intentionally collect sensitive personal data such as financial account details, passwords, medical records, biometric data, etc., unless explicitly required for a specific Service and with your explicit consent. If collected, such data is handled in accordance with Indian IT Rules, 2011 and applicable laws. 2.3 Technical and Usage Data When you visit our Website or use our Services, we may automatically collect: IP address Browser type and version Device type and operating system Pages visited, time and date of visit, and other usage statistics Referring URL and clickstream data This information is generally collected using cookies, log files, and similar tracking technologies. 2.4 Cookies and Similar Technologies We may use cookies and similar technologies to: Remember your preferences Understand how you use our Website Improve performance and user experience Analyze traffic and usage patterns You can manage or disable cookies through your browser settings; however, some parts of the Website may not function properly if you disable cookies. 3. How We Collect Information We collect information in the following ways: Directly from you: when you fill out contact forms, request a quote, subscribe to newsletters, send us an email, call us, or enter into a contract with us. Through our Services: when you use our software, portals, or tools. Automatically: via cookies, server logs, analytics tools, and similar technologies when you visit our Website or use our Services. From third parties: such as business partners, referrals, or publicly available sources, where permitted by law. 4. How We Use Your Information We may use your information for the following purposes: To provide and maintain our Services Set up and manage your account or subscription Deliver software solutions, customizations, and support To communicate with you Respond to your inquiries, support requests, and feedback Send administrative information, such as service updates or security alerts To improve our Website and Services Monitor usage, analyze trends, and improve functionality and performance For marketing and business development Inform you about new services, features, events, or offers (where permitted by law) Conduct surveys and gather feedback For security and legal compliance Protect our systems and prevent fraud or misuse Comply with legal obligations, regulatory requirements, or lawful requests We process personal information on the basis of one or more of the following: your consent, performance of a contract, legal obligations, and legitimate business interests. 5. Legal Basis for Processing (GDPR, where applicable) Where GDPR applies, we rely on the following legal bases: Consent: when you voluntarily provide information or opt-in to communications. Contractual necessity: when processing is needed to perform a contract with you or to take steps at your request prior to entering into a contract. Legal obligation: when we must comply with applicable laws and regulations. Legitimate interests: to operate, improve, and secure our Services, provided that such interests do not override your fundamental rights and freedoms. 6. Sharing and Disclosure of Information We do not sell your personal information. We may share your information in the following limited circumstances: Service Providers and Partners We may share information with trusted third-party vendors, contractors, or service providers who perform services on our behalf, such as hosting, analytics, email delivery, payment processing (if applicable), or technical support. These third parties are required to use the information only to provide services to us and must implement appropriate security measures. Business Transfers In connection with any merger, acquisition, sale of assets, or restructuring, your information may be transferred as part of the transaction, subject to confidentiality obligations and applicable laws. Legal Requirements and Protection of Rights We may disclose information if required to do so by law or in good faith belief that such action is necessary to: Comply with legal obligations, court orders, or government requests Protect and defend our rights, property, or safety, or that of our customers or the public Prevent or investigate possible wrongdoing in connection with the Services With Your Consent We may share your information with other third parties when you give us explicit consent to do so. 7. International Data Transfers If we transfer personal information outside India (for example, to cloud services or partners located in other countries), we will ensure that appropriate safeguards are in place as required by applicable data protection laws. These may include contractual protections, technical measures, or reliance on adequate protection frameworks where applicable. 8. Data Retention We retain personal information for as long as necessary to: Fulfill the purposes outlined in this Privacy Policy Provide our Services and maintain business relationships Comply with legal, tax, accounting, or regulatory requirements Resolve disputes and enforce our agreements Once data is no longer required, we will delete, anonymize, or securely store it as per our data retention policies and applicable laws. 9. Data Security We implement reasonable security practices and procedures, as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and follow industry-standard measures to protect your information, including: Technical safeguards such as encryption, firewalls, and secure servers Organizational measures including access controls and employee confidentiality obligations However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. 10. Your Rights and Choices Subject to applicable laws, you may have the following rights regarding your personal information: Right to access: You can request details of the personal information we hold about you. Right to rectification: You can request correction of inaccurate or incomplete data. Right to deletion (erasure): You can request deletion of your data, subject to legal and contractual restrictions. Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing. Right to object or restrict processing: You may object to or request restriction of certain processing activities, in accordance with applicable laws. Right to data portability (where applicable): You may request a copy of your data in a structured, commonly used, and machine-readable format. To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request. 11. Children’s Privacy Our Website and Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete such information as soon as reasonably practicable. 12. Third-Party Websites and Services Our Website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of any third-party sites or services you visit. 13. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. When we do so, we will revise the “Last updated” date at the top of this page. We encourage you to review this Policy periodically for any changes. Your continued use of our Website or Services after any changes signifies your acceptance of the updated Policy. 14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Genxsoftinfotech KLPK-44, Goa Garden, Radha Puram, Kalyanpur Kanpur – 208016, Uttar Pradesh, India Email: info@genxsoftinfotech.com